Frequently Asked Questions

Pettora is a pet product curation website. We spend hours searching through Amazon.in to find the best, most reviewed, and most loved pet products — so you don't have to. When you find something you like on Pettora, clicking the button takes you directly to Amazon.in to buy it safely. We don't sell anything ourselves. Learn more about us →

No. Pettora is a curation and recommendation site — not an online store. Every product on our site links to Amazon.in, where the actual purchase, payment, and delivery happens. Think of us as the friend who finds the best stuff, and Amazon as the shop that sells it.

Every product goes through our curation process: we check review quality (not just star ratings), price-to-value ratio, brand reliability, and suitability for Indian pets and climate conditions. We cut ruthlessly — most products don't make it. We'd rather show you 10 great things than 100 mediocre ones. No brand can pay to be featured. It's purely based on merit.

Pettora is run by a small team of pet lovers based in India. Our mission is simple: save pet parents from hours of scrolling through Amazon by doing all the research ourselves. Every product recommendation is honest — because a bad recommendation helps nobody. Read the full story →

Completely free. Always. You pay nothing to browse, discover, or get our Monday newsletter. We earn a small affiliate commission from Amazon when you buy via our links — at zero extra cost to you. That's how we keep the lights on.

We'd love that! Send us the product name or Amazon link via our contact form. If it meets our curation standards, it could appear in the next Monday drop. We read every submission personally. Send a suggestion →

We wish we could! But since all purchases happen on Amazon.in, all order-related issues — delivery delays, wrong items, damaged products — need to go through Amazon Customer Support directly. They have the tools and access to resolve it fastest. Go to Amazon Support →

Returns and refunds are handled entirely by Amazon.in and are subject to their return policy (usually 10–30 days depending on the product category). Pettora has no involvement in the returns process. Log into your Amazon account and go to "Your Orders" to initiate a return.

Delivery timelines are set by Amazon and vary by product, seller, and your location. Prime members typically get faster delivery. You'll receive tracking information directly from Amazon after purchase. Pettora has no control over delivery and cannot track your order.

Amazon prices can change multiple times a day due to deals, availability, and seller adjustments. The prices shown on Pettora are for reference only and may not always reflect the current Amazon price. The price at checkout on Amazon.in is always the final, correct price. We update our listings regularly but can't guarantee real-time accuracy.

COD availability depends on the specific product, seller, and your delivery location — it's determined by Amazon, not Pettora. You'll be able to see payment options (including COD if available) at checkout on Amazon.in.

When you click a product link on Pettora, it contains a special tracking code that tells Amazon the referral came from us. If you make a purchase, Amazon pays us a small percentage as commission. It costs you absolutely nothing extra — you pay exactly what Amazon shows at checkout. Read our full disclosure →

Not a single rupee extra. You pay exactly the same price you would if you went directly to Amazon. The commission comes out of Amazon's margin, not yours. Using our links is actually a free way to support Pettora's work.

No. Our product selection is based purely on quality, reviews, value, and what we genuinely believe is good for Indian pets. We don't prioritise products with higher commission rates, and no brand can pay us to feature their products. A bad recommendation hurts our readers and our reputation — neither of which we're willing to risk.

Yes. Pettora is an official participant in the Amazon Services LLC Associates Programme — Amazon's affiliate programme for websites. This is a legitimate, widely-used programme that thousands of content creators and websites participate in across India and globally.

Every Monday we send out a curated list of the best new pet product finds from Amazon.in — things we've handpicked that week. It's free, arrives once a week, and is genuinely useful. No spam. No filler. Just good finds for your pets.

Every email we send has an unsubscribe link at the very bottom. One click removes you instantly — no confirmation emails, no dark patterns. You can also email us at hello@pettora.com and we'll remove you immediately.

Never. Your email address is used only to send you Pettora's newsletter. We don't sell it, share it with third parties, or use it for anything other than what you signed up for. For full details, see our Privacy Policy. Read Privacy Policy →

Once a week — every Monday. That's it. We don't send daily emails, promotional blasts, or random announcements. Just one quality email per week with the best new finds for your pet.